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This website is owned, operated and maintained by Murdock Industrial Inc.

all sales from this website are processed through

Murdock Industrial Inc.

an Eaton|Aeroquip premier distributor  Akron, Ohio USA

 

Address all correspondence to:        Aeroquip.cc/Murdock Industrial Inc.
                                                         553 Carroll St, Akron Ohio 44304
                                                         Phone: (330) 535-7105  -or-  (800) 426-5273
                                                         Fax: (330) 535-1125
                                                         email: support@murdockindustrial.com

Return Policy:

Return Policy Aeroquip.cc is a division of Murdock Industrial Inc. We regret that pieces, which are cut to length are not returnable, except in the case of a defect or error in order fulfillment. Items ordered that are not special order or made to order parts are returnable at a 20% to 30% return fee plus to and from shipping depending on what item it is. New and used equipment may be subject to additional return fees. To return product, email support@murdockindustrial.com or call 800-426-5273.

Your Privacy is Important to us:

The Aeroquip.cc commitment To Privacy Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. The Information We Collect: This notice applies to all information collected or submitted on the Aeroquip.cc website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: Name, Address, Email address, Phone number, Credit Card Information, etc. The Way We Use Information: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. Our Commitment To Data Security: To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Shipping Policy:

Your order confirmation and shipping status will be sent to the email address provided here. Be sure to use the preferred contact email address so this information is timely delivered to the correct person. In stock items ship within 24 hours, our policy is to ship complete orders unless partials are requested as additional shipping charges apply to back orders. If items need to be secured from the factory, 2-3 day minimum lead time apply to instock parts. Expedites can be accomidated. Please Contact us at:330-535-7105 to arrange expidited orders.

SSL Security:

 Please click the SECURE logo to view our SSL site certificate

Safety of your crdit card information is paramont to us. We handle secure information very carefully and within full compliance of the law, plus, it gives us piece of mind too. www.Aeroquip.cc is SSL Secure. Data from credit card transactions are encrypted at time of purchase.

Other:

 
Murdock Industrial and it's sites are selling as a WHOLESALE DISTRIBUTION CORPORATION not a retail sales outlet. Prices and return policy are designed for resale, business to business and OEM sales. Out of state taxes are the responsibility of the out of state purchasing party, in state purchases you must have a tax exempt form on file in order to not be charged taxes. If you are responsible for Ohio tax please call before placing your order. International customers, please be aware that import taxes, customs fees and other fees may have to be paid as they enter your country.

Should you have other questions or concerns, or wish to report a problem with our web site, please call us at 800-426-5273 or send us an email at support@murdockindustrial.com Thank you!

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